12.Aug.2008 Yellow pages missing from more hotel rooms
News from the US this week is that some hotel chains have already started saying goodbye to phone books.
Their position: Guests no longer let their fingers do the walking through the yellow pages, because they have the Internet at their fingertips. Hyatt Hotels are among those with phonebook free rooms.
This is welcome news and demonstrates that businesses as well as consumers want the option as to whether they receive a phonebook. Imagine if everyone of the 4.5M businesses in the UK refused to receive a phonebook? Then we would really start to make an impact.
