A spokesperson for Yell confirmed the restructure when questioned by the ‘Say No To Phonebooks’ campaign team, but maintained the Yell Groups’ commitment to the environment.  The responsibilities of the role will now be assumed by the existing Corporate Social Responsibility Manager and the Corporate Social Responsibly Project Manager.    

The restructure came to light when a member of the public, Mark Thomas, asked Yell if he could speak to their Environment and Sustainability Manager but was told by Yell’s Customer Service team that he was no longer at the Company. Mr Thomas was keen to speak to Yell with regards to the unwanted Yellow Pages he has been returning to the Company.

Say No To Phonebooks have calculated that seventy five million phonebooks are produced in the UK each year – enough to cover Hyde Park twice. The annual production of these directories alone uses enough electricity to power 59,000 homes for a year and unleashes 79,360 metric tonnes of carbon emissions. Since 41% of households no longer use paper directories, almost half the natural resources wasted in the production and recycling of unwanted phonebooks could be saved each year.

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